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Tylers is not a shop, everything we produce is made to order and embroidered or printed on our inhouse machinery .Webshop orders will not be dispatched within 24 hours .We work to two cut off dates within a month .If you would like more information please contact our customer service team who will be more than happy to help. If you are unsure about sizing , please check the online sizing guides or please speak to our customer services team. We do not refund or exchange garments on the SPORTSWEAR webshops if they do not fit.
All orders placed on the sport webshop are bespoke items once they have been embroidered with a Club badge , initials or a name - therefore they are non returnable .Tylers will only refund items which have been sent in error by ourselves.
We do not hold stock of embroidered items all the stock is plain and we only embroider the items which are placed from orders which come through the website .
If you are unsure of sizing please call the Tylers office where we will be happy to help. We can send out plain samples which you can then try on to help with your ordering. We will charge a carriage fee for this service
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As a family business we are always grateful for the loyalty of our customers and appreciate all the orders you place with us .But as a business with the constant pressures of price increases and Government lead overheads .We can no longer absorb the Postal price increases we face. We will still carry on using Royal Mail and Parcel Force as we believe compared to other carriers their service is far superior.
Unfortunately as part of the above we can no longer offer any Webshops - School Webshops or Sports Webshops with FREE return labels unless the return is due to a Tylers error ie incorrect garment or manufacturing fault. If you are insure about sizing please contact the customer support team in the office who will be happy to help you.
All items must be returned with a returns form and in the packaging supplied in a re-saleable condition .Please read our Terms and Conditions for more information
Socks are Non refundable due to Hygiene reasons they are non resalable.
Thank you for your continued Support Sophie and Sam and the Tylers Team